Business Transformation Services
For established founders and leaders who need strategic execution and operational transformation — not just more tasks.
Whether you’re a health & wellness entrepreneur, a creative agency owner, or a service-based business scaling your operations, I partner with you to simplify delivery, align teams, and bring calm to the chaos.
Support Includes:
✔️ Operational strategy & transformation
✔️ Cross-functional coordination across teams or vendors
✔️ Systems, workflow, and delivery optimization
✔️ Client experience management & backend business support
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Investment - $1500-2000 | Book Discovery Call Here
A 1-day deep dive + recommendations report to uncover bottlenecks and opportunities for growth.
Who it’s for:
Established leaders who feel their business is running inefficiently
Teams that have grown quickly and outpaced their current systems/processes
Founders who want an expert review of “how things are working” before scaling further
Deliverables:
Pre-work intake & current process review
1-day strategy session (virtual or onsite)
Recommendations Report (workflow gaps, tool suggestions, alignment opportunities)
30 days of follow-up support (email + one check-in call)
Example Projects:
A wellness practice struggling with patient scheduling & billing workflows → identified gaps between front desk, EMR, and billing, recommended automation tools.
A creative agency with missed handoffs in client projects → mapped out workflow from sales → delivery → invoicing, introduced project tracking structure.
A consulting firm with scattered systems → streamlined task management, meeting cadence, and CRM setup into a unified process.
How it works: Book a free 20-min intro call → proposal & invoice → VIP Day scheduled.
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Investment - $4,000–$7,500 | Book Discovery Call Here
Short-term project to redesign and implement new systems & processes.
Who it’s for:
Growing businesses with manual, messy, or outdated processes
Leaders who know “something isn’t working” but need help fixing it
Teams rolling out a new tool/system but struggling with adoption
Deliverables:
Deep dive into operations (systems, workflows, client delivery, KPIs)
Redesign of processes (onboarding, reporting, client delivery, etc.)
Tool/system recommendations + light implementation support
Weekly check-ins & progress reports
Final playbook (SOPs + best practices)
Example Projects:
A healthcare startup with slow client onboarding → redesigned intake, automated forms, and improved communication templates.
A nonprofit transitioning to a new CRM → led training, updated SOPs, and ensured staff adoption.
A boutique consultancy with inconsistent delivery → standardized proposals, contracts, and client processes to improve efficiency.
How it works: Book a free 20-min intro call → scope defined → proposal & invoice → project begins.
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Investment - $2,000–$4,000/month | Book Discovery Call Here
Ongoing operational oversight (10–20 hrs/month) to align strategy, teams, and delivery.
Who it’s for:
Leaders scaling quickly who need consistent ops support but not a full-time hire
Businesses with multiple contractors/vendors who need coordination
Founders who want to focus on growth, not operations fires
Deliverables:
Monthly ops strategy & planning session
Ongoing operational oversight (10–20 hrs/month)
Vendor/team coordination
Systems & workflow optimization
Progress tracking + reporting (KPIs, dashboards)
Example Projects:
A wellness brand managing multiple launches → provided monthly ops planning, tracked KPIs, and kept vendors aligned.
A creative entrepreneur with contractors → managed project timelines, created visibility dashboards, and improved accountability.
A professional services firm scaling to new markets → ran ops meetings, tracked cross-functional progress, and aligned leadership on priorities.
How it works: Book a free 20-min intro call → retainer scope set → proposal & invoice → monthly support begins.
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Investment - $3,000–$6,000/project | Book Discovery Call Here
Strategy + hands-on PM support for specific initiatives or launches.
Who it’s for:
Businesses preparing for a new program, launch, or system rollout
Founders who want both the roadmap and a partner to manage execution
Leaders who have a clear initiative but no one to run with it
Deliverables:
Initial strategy & project scoping session
Custom roadmap (timelines, milestones, responsibilities)
Project management oversight (weekly check-ins, vendor/team coordination, task tracking)
Final wrap-up & next-steps roadmap
Example Projects:
A health & wellness tech startup launching a membership program → created roadmap, aligned marketing & tech teams, oversaw launch execution.
A creative agency delivering a high-profile campaign → scoped deliverables, managed creative team/client expectations, ensured deadlines hit.
A small business implementing a new payroll/HR system → coordinated vendor setup, managed timeline, and trained internal staff.
How it works: Book a free 20-min intro call → define goals → proposal & invoice → kickoff.
PREVIOUS PARTNERS
Emory Healthcare
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LR Brand Consulting
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Piedmont Healthcare
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Northside Hospital
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DailyMode Studio
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Philips Healthcare
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Mercy Health
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TekSystems
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Emory Healthcare • LR Brand Consulting • Piedmont Healthcare • Northside Hospital • DailyMode Studio • Philips Healthcare • Mercy Health • TekSystems •
Client Testimonials
Check out some of my project highlights on my project portfolio page.
Shanie J. - Executive Director, Piedmont Healthcare
I highly recommend Melanie to support project management goals. Melanie worked on a very complex quality program restructure project for us and showed herself to be collaborative, poised, and willing to learn from others. She interfaced with system leaders very well and collaborate with other project managers effectively to execute on a complex organizational transition. She listens well and cares about getting the job done right! I’m very proud of her continuing to pursue her goals as a project management professional.
Mary Beth R. - Business Partner, Philips Healthcare Solutions
Mel is an exceptional talent and I was fortunate to have her on my team. She joined the Ambient Experience business in August 2022. In her 5 months with the business in 2022 she contributed SIGNIFICANTLY to the development and growth of the Behavioral Health program in NAM.
She met or exceeded all of the objectives she was given for on-boarding, product commercialization and launch in the market, and business development and sales to support funnel growth, customer engagement and orders. In that short timeframe we grew the funnel by 78%.
She was independent in supporting customer meetings and presentations immediately. Even traveling by herself to customer presentations and conference on our team’s behalf. I would highly recommend leveraging her strategic partnership for your next venture,
Darren P. - PMO Director, Northside Hospital
Melanie is, without a doubt, one of the most impressive project managers I’ve had the pleasure of working with in my 20+ years in leadership. During her time as a Contract Senior Technical IT Project Manager for our healthcare organization of over 30,000 employees, Melanie managed over seven complex projects simultaneously with a level of precision, clarity, and leadership that is rare to find.
Her ability to juggle competing priorities, drive initiatives forward, and bring alignment across cross-functional teams was simply remarkable. Whether it was working with technical leads, coordinating with marketing, training, and communications teams, or ensuring every detail was documented thoroughly—Melanie consistently delivered at an exceptional level.
I often referred to her as Superwoman because that’s exactly what she was to our team. She set a new bar for what I look for in a project manager. In fact, she’s now the standard I use when hiring full-time PMs. Her ability to lead with confidence, collaborate across departments, and keep complex initiatives on track made a lasting impact on our organization.
Any organization would be lucky to have her on their team.
Sherjetta S.
VIEW MY VIDEO TESTIMONIAL HERE
I love how Melanie goes above and beyond for her clients. When I asked for help with my resume and interview guidance, she really helped pull out all of my experience and really empowered me in my career transition. Even after our call, she helps me with any follow up questions. Fast forward to today, I’ve landed my dream role as Sales & Event PM for MILK! I highly recommend her services to anyone!!!!
Katie C. - Director of Operations, DailyMode Studio
Melanie provided Freelance Project Management consulting work for DailyMode Studio, while I was the Operations Manager there. She was fabulous to work with in every way! Always prepared, collaborative, curious, and instinctual. She takes the time to listen, learn and really understand the whole of a business so as to provide the best overall support. I would work with Melanie again in a heartbeat!
Victoria A. - Founder, Victorious Counseling
When I felt God calling me to start a podcast, I had so many questions. I had the vision but had no idea how I would get there. I looked into Mel's project management planning sessions, and it was exactly what I needed. Working with Mel was one of the best decisions I could have made in my early stages of planning! She was thoughtful, creative, gave feedback and asked me hard questions that helped me further mold my idea into a clearer picture. I had so many doubts and hesitations, but after my power hour session, I was left feeling motivated, empowered, and inspired to execute the vision that God gave me. Thanks to Mel, I got a step-by-step guide of how I should proceed in executing my Podcast, and am so excited that my vision has come to life!
Jakeyla C. - Founder, Jacks & Jules Stationary
Melanie's support throughout our business journey was truly exceptional. From the outset, we presented her with our vision and a demanding deadline, and she seamlessly handled the rest. Melanie not only provided invaluable resources and guidance but also kept us motivated every step of the way. Her meticulous attention to detail ensured that everything stayed on track, and her regular meetings kept everyone aligned. Despite the tight timeline, Melanie orchestrated everything with remarkable efficiency, enabling us to achieve our milestone in record time. We owe a great deal of our success to Melanie's expertise and dedication. She's truly amazing! I wholeheartedly endorse her to anyone seeking top-notch support for their endeavors.
Tanay A. - From Big 4 Mgmt Consultant to Marriage & Family Therapist
After 10 years as a business management consultant for one of the Big 4 firms—leading multi-million-dollar people initiatives for agencies like DHS, USCIS, and the CDC—I felt called to serve people in a different way. I knew I wanted to pivot into Marriage and Family Therapy, but with no direct experience, I wasn’t sure how to make it happen.
That’s when I reached out to Melanie. She helped me see that everything I needed was already in my story—I just needed the right strategy to communicate it. She connected the dots between my consulting background, volunteer work, personal experiences, and passions, and helped me build a compelling narrative that truly reflected my purpose.
Thanks to her coaching, I was accepted into one of the top Marriage and Family Therapy programs in the country. Today, I’m officially a Marriage and Family Therapist and actively working with nonprofits to support counseling and mental health initiatives in my community.
Melanie didn’t just help me make a career change—she helped me walk into my calling with clarity and confidence. If you're feeling stuck or unsure how to pivot into the work you're meant to do, she’s the coach you need in your corner.
Jai W. - Chief of Staff
Melanie is a multifaceted expert in project management, career strategy, and execution. She seamlessly stepped in to manage my wedding and bridal shower on a tight timeline, coordinating vendors, handling payments, and ensuring every detail was executed flawlessly. Her detailed event and project plans kept us on track, on budget, and stress-free. On the big day, she managed escalations and logistics so I could fully enjoy the moment.
After seeing her expertise firsthand, I turned to her for career coaching after being laid off from a company where I worked for 20 years. She helped me reposition my experience, crafted multiple versions of my resume, and provided ongoing coaching—leading to a six-figure role at a top four accounting firm within months. If you're looking for someone who can bring structure, strategy, and results to any project or career move, I highly recommend working with Melanie!
Jasmine D. - Lifestyle Influencer & Marketing Professional
The Strategic Planning session was phenomenal! My brain was all over the place before the call, but you helped me make sense of everything. I walked away with a plethora of action items! I also really like that there’s a recording of the call sent afterward, and the support and help don’t just stop after that. You make yourself available to your clients WHILE they’re executing the plan & I find that extremely valuable!
Aaqila H.
“Working with Melanie was indeed a game-changer for me. Her career coaching session was incredibly impactful, giving me the clarity and confidence I needed to take the steps in my career pivot to project management. She can listen, assess, and provide thoughtful, tailored guidance that speaks directly to your goals.
I'm beyond grateful for her attention to detail and personalized approach to our session. I walked away feeling motivated and with a clear, actionable plan for moving forward. If you're feeling stuck or uncertain or need expert career guidance, Melanie will help you navigate your path.
Thank you again, Melanie, for your insight, support, and encouragement—I couldn't have asked for a better coach!”
Aisha C. - Event Planner
Melanie was a breath of fresh air! I spoke with her a few days before my first interview of the year during a power session. I am transitioning into Project Management from another industry and I knew Melanie would be the best person to prep me for some really tough questions. Long story short, I got the job offer! Even though I later learned it wasn’t the role for me, I was able to use the information she sent me and her advice for my next interview, and I knocked it out the park!
Aundrea B.
VIEW MY VIDEO TESTIMONIAL HERE
“Transitioning out of full time entrepreneurship to corporate Project Management seemed like an impossible task, until I met Melanie. In 60 minutes, I had a personalized step by step plan, detailed resume/LinkedIn feedback, interview prep questions, and job search strategy. The best part is she continues to make herself available even after the call. The best investment I've made in my career by far!"
Why Work With Me
With 11+ years of experience leading enterprise healthcare, wellness, and tech initiatives — and helping founders build six-figure businesses — I bring deep executional leadership to high-impact teams, professionals, and entrepreneurs.
You're not just getting a coach or a project manager — you're gaining a strategic execution partner who knows how to help you grow sustainably at every stage.
Highlights of My Experience:
Managed 50+ complex initiatives across healthtech, wellness, and social impact industries
Led a $4M behavioral health platform launch that grew the sales pipeline by 78%
Spearheaded Microsoft DAX Copilot AI deployment across EPIC Haiku for a 50K+ user health system
Oversaw 10+ hospital Merger & Acquisition workstreams including IT, HR, Payor Ops, and Credentialing
Executed cybersecurity and compliance initiatives tied to NIST, SSPR, and Identity Validation rollouts
Built scalable workflows, dashboards, and SOPs for 11+ growing businesses and startups
Helped small agencies and solo founders partner with corporate leaders (e.g., Google brand collaborations)
Supported small businesses managing 20+ client accounts through operational restructuring
Helped 1,000+ 9-to-5preneurs through career mentorship, project management content, and business growth resources across my digital platforms
Mentored over 200 project managers and facilitated enterprise leadership roundtables for 250+ professionals
Coached clients into six-figure career pivots, grad school acceptances, and six-figure business launches
Contact us
Let’s bring your next chapter to life — calmly and clearly.
Email: mel@melaniechristina.com
Or fill out the form — I’ll be in touch soon.